Sub Tech Repairs Reviews — What Montreal Customers Actually Say

What a 4.9 across 5,500+ reviews tells you

A perfect score on a dozen reviews tells you nothing. A 4.9 that holds across 5,500+ reviews is a different signal: thousands of people handed over a device that mattered to them and left willing to say so publicly. The rating has absorbed the bad days too, and stayed where it is. Check that yourself rather than taking our word for it — open the Google profile and sort by lowest rating first.

What customers consistently praise

Read enough of them and four themes repeat, whatever the device.

• The welcome, and being told what’s actually wrong. The most common compliment isn’t technical: people describe being met without condescension and shown the damage instead of handed a verdict — on ordinary jobs like a cracked screen, a battery that quits by lunchtime, a charging port that only works at an angle.
• Knowing where they stand before committing. Reviewers regularly mention the free diagnostic and the clear quote given before anyone opens the device, which matters most when the fault is invisible from outside: a console that won’t power on, a black laptop display, a phone that went in the sink.
• Devices they’d already written off. Someone was told it was finished, or assumed it, and got it back working. Water damage runs through this group, along with laptops that stopped booting and phones showing no sign of life. No shop saves every board, but “I thought it was gone” repeats constantly.
• Being able to just show up. Plenty of reviews are about logistics: no appointment, seven days a week, a short walk from Beaubien station, open into the evening. When the phone you need for work is broken, that convenience is the review.

The reviews that aren’t five stars

Most repair shops leave this section out, so plainly: with this many repairs, some go wrong. That’s arithmetic, not a disclaimer. A replacement part can fail early. A fault can turn out deeper than the first look suggested — a screen goes on, and the board underneath shows its own problem. A part sometimes has to be ordered in. And occasionally the honest answer is that a repair isn’t worth doing, or isn’t possible, which is hard to hear when you walked in hoping.

None of that is the customer’s fault, and we won’t argue about it in a review thread. What we ask is simpler: bring the device back. Ask for whoever handled it, bring your receipt if you have it, and we’ll open it up and look again — an iPhone screen, a Samsung battery, a charging port, whatever it was. Every repair is covered by a 1-year warranty. And we never ask anyone to take a review down; if a complaint is fair, the answer is fixing the device.

If you want to leave a review

Leave an honest one, or don’t leave one at all. We never offer anything in exchange for a review — no discount, no free accessory, no draw entry. Google prohibits it, and a rating you can buy is worth nothing to the next person with a broken phone. What helps: which device, what was wrong, how it was handled. If something went badly, write that too.

How to check us out for yourself

The Google profile for Sub Tech Repairs is the one to read, not this page. Nobody here can edit or delete what people write there, which is why it’s worth more than any testimonial we publish ourselves. Ask around Rosemont–La Petite-Patrie too, or come see the place first — and read more about the shop and the people in it.