How to Choose the Best Repair Shop in Montreal (Checklist)

Before trusting anyone with your device, compare on facts. Here’s the checklist we recommend — even if you don’t come to us.

The checklist (and our answers)

Warranty — 30 days? 90? Look for 1 year. Ours: 1 year on every repair.
Diagnostic — billed or free? Ours: free, always, with a firm quote.
Reviews — volume matters as much as the score. Ours: 5,600+ Google reviews, 4.9★, and a Consumer Choice Award 2023.
Hours — a shop closed Sundays can’t fix your Saturday-night emergency. Ours: open 7 days, 8:30 to 21:00.
Technical depth — anyone can swap a part; few can repair a motherboard. Ours: micro-soldering in-house.
Transparency — firm price before work, parts explained, nothing hidden.

Compare, then come see us

Shop around Montreal with this list. We publish it precisely because it favours us.

Red flags worth walking away from

A price quoted over the phone with no intention of inspecting the device. No written warranty, or a warranty that is only promised verbally. A diagnostic fee charged before you know what is wrong. A shop with no fixed address or hours, or one that sends board-level work away without telling you. Reviews that are few, all five stars and all from the same month. None of these alone proves a shop is bad, but two or three together usually do.

Five questions to ask any repair shop

Is the diagnostic free, and will I get a firm quote before you start? How long is the warranty, and is it written on the invoice? Who does the repair, and is it done here? Will my data stay on the device? What happens if the repair does not fix the problem? A good shop answers all five without hesitation. At Sub Tech Repairs the answers are: yes and yes; one year, on the invoice; our own technicians, on site at 757 Rue Beaubien E; yes for hardware repairs; and you bring it back under warranty.

Why we publish all of this

Every claim above can be checked: the hours (seven days, 8:30 AM to 9:00 PM), the 1-year warranty, the free diagnostic, the Consumer Choice Award 2023, and more than 5,600 Google reviews at a 4.9-star average. The checklist is the same one we would use to judge any other shop, so use it on us first.

How to choose the best repair shop in Montreal: our answers to the checklist

Here’s how Sub Tech Repairs answers each point on this checklist:

• Free diagnostic of the whole device — We check your device from end to end before you spend a cent, to make sure the fault you came in for is the only one.
• 1-year warranty — Every repair is covered by a 1-year warranty.
• 4 to 5 certified technicians on site — Several specialized technicians work at the bench at the same time: real technicians, real advice.
• In-house micro-soldering — Our micro-soldering technician works on site: we never outsource a board repair.
• Tested before it leaves — After every repair we run a full hardware test to confirm every function works.
• Service in 10 languages — French, English, Arabic, Spanish, Turkish, Russian, Italian, Portuguese, Hindi and Urdu.
• We explain first — You know exactly what we’ll do, why, and with which part.
• Several options — We show you the possible repair options before you decide.
• The complete result — We stand behind the complete result, not just the part we replaced.
• No fix, no charge — If we can’t repair your device, you don’t pay for the repair.
• A new problem? A fair solution — If another issue makes the repair useless, we don’t hide behind “that’s a different problem”: we find a fair solution and protect your money.

Sub Tech Repairs’ 68 commitments, at a glance

1. Customer first, profit second
2. Honest diagnosis: we tell you when a repair isn’t worth it
3. Repair before replacing, when it makes sense
4. Recommendations based on your needs, not our profit
5. Honest advice for old or heavily damaged devices
6. Options based on how long you plan to keep the device
7. We help you decide: repair, sell or replace
8. Every device treated like our own
9. Free diagnostic, always
10. Phone repairs from $29 (plus taxes)
11. Phone screen from $39
12. Phone battery from $29
13. Charging port from $39
14. Camera, speaker or microphone from $29
15. Used-original parts from $20
16. Firm price before the repair, no surprise charges
17. Several repair options before you decide
18. We explain the repair before we start
19. No fix, no charge: if we can’t repair it, you don’t pay for the repair
20. We check the device before you spend
21. Returning-customer discounts up to 30–40% depending on the repair
22. No appointment needed for most repairs
23. Screen and battery often done in 10 to 30 minutes
24. Charging port often repaired in 10 to 30 minutes
25. Camera, speaker and microphone often in 15 to 30 minutes, while you wait
26. Same day for many tablet, computer and console repairs
27. Large parts inventory on site
28. Open 7 days a week, 8:30 a.m. to 9 p.m.
29. Emergency and after-hours repairs on request
30. Fast service for students
31. Fast service for delivery drivers
32. Priority service for business owners and work phones
33. Fast service for travelers
34. 4 to 5 specialized, certified technicians on site
35. Advanced board-level diagnostics, even for dead devices
36. Motherboard and logic board repair: other shops send us their difficult boards
37. In-house micro-soldering, never outsourced
38. Liquid and water damage diagnostics and repair
39. 99% success rate, with no further damage
40. We fix the cause, not just the symptom
41. Whole-device diagnostic, not just the fault you came in for
42. Device health check available
43. Battery health checked during the diagnostic
44. Charging system checked during the diagnostic
45. Frame condition checked before screen replacement
46. Cameras, speakers and sensors tested
47. Network and SIM functions checked when needed
48. Face ID and Touch ID diagnostics
49. Full hardware test after every repair
50. A part option for every budget: new original, used-original or quality compatible
51. We help you choose the right quality: affordable repairs for older devices, premium repairs for newer ones
52. Temporary repair options
53. Every part checked before it goes in
54. Data-first repairs: we keep your data whenever possible
55. Data recovery, even from a device that won’t turn on
56. 1-year warranty on every repair
57. After-repair support: call the technician
58. A problem after our repair? We fix it
59. We stand behind the complete result, not just the part we replaced
60. A new problem, even an unrelated one? We find a fair solution
61. Repair, refund or another solution, depending on the situation
62. We can remove the part we installed and refund it, when appropriate
63. Never stuck with an unusable device: data recovery or buyback instead of a forced extra repair
64. You don’t pay for a repair you can’t benefit from
65. We protect the customer, not just the transaction
66. Phones, tablets, MacBooks, computers and consoles under one roof
67. Buy, sell and trade phones, even damaged ones
68. Service in 10 languages

See all 68 commitments, one by one: why choose Sub Tech Repairs.

See for yourself: read our Google reviews.

Check for yourself: our Google reviews and our discounts.